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I have insurance

I received a bill for a medication that I can't pay

You can:

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Review the bill for accuracy and contact the billing company if you have any questions.

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Check that the claim has been submitted to your insurance plan or prescription plan. Call your insurer if you believe it has underpaid or made a mistake.

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Call the pharmacy to negotiate for a lower price, an interest-free payment plan, or a discount for paying the balance in full.

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Ask if the pharmacy has a financial assistance or hardship program.

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Call or write a letter to the billing company to explain why you can't pay the bill, then ask if there's anything that they can do.

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Ask the pharmacy about community groups or government programs that provide financial assistance.

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Search the Patient Advocate Foundation’s National Financial Resource Directory for help paying medical bills and copays.

Learn more about these resources

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Did you know?

Increasing out-of-pocket costs by just $10 per prescription causes a 33% rise in mortality because fewer patients take the drugs their doctors prescribe.

Source: National Bureau of Economic Research, https://www.nber.org/papers/w28439Get involved